TrueRep Terms And Conditions

You agree that your use of the TrueRep Service is governed by the following terms and conditions:

  1. Access to TrueRep.

    Upon registration, TrueRep grants you a nontransferable, nonexclusive license to access the TrueRep Service, solely for legal and otherwise legitimate purposes for qualified individual non-commercial use only.
  2. General Restrictions.

    You agree to use the TrueRep Service only for appropriate, legal purposes, and in compliance with all applicable federal, state and local laws and regulations. Use of the TrueRep Service is tracked, and (as noted below) you consent to such tracking and to the provision of all information about your use of our services to law enforcement and others as may be useful to respond to allegations that our service has been misused.
  3. FCRA Restrictions.

    The TrueRep Service is not a consumer reporting agency as defined in the Fair Credit Reporting Act ("FCRA"), and the information in the TrueRep Service has not been collected in whole or in part for the purpose of furnishing consumer reports, as defined in the FCRA. You shall not use any information contained in the TrueRep Service as a factor in (1) establishing an individual's eligibility for personal credit or insurance or assessing risks associated with existing consumer credit obligations, (2) evaluating an individual for employment, promotion, reassignment or retention (including employment of household workers such as babysitters, cleaning personnel, nannies, contractors, and other individuals), or (3) any other personal business transaction with another individual (including, but not limited to, leasing an apartment).
  4. User-Generated Content, Including TrueRep Remarks.

    As part of the TrueRep Service, you may be able to add user-generated content that will be publicly accessible.

    Also as part of the TrueRep Service, you may be able to comment on information that would be included in background and criminal reports purchased by third parties from Intelius.com and other Intelius web properties. Once you make a comment using the TrueRep Remarks service, it will be viewable by individuals who purchase a background or criminal report about you on Intelius.com and other Intelius web properties.

    You are responsible for any content generated by you, including your TrueRep Remarks. You represent and warrant that any content you provide will contain the truth, the whole truth and nothing but the truth. You assume all risks associated with any content generated by you, including any TrueRep Remark you make, including anyone's reliance on its accuracy or reliability. You may be held liable for any content you provide, including information you provide in your TrueRep Remarks.

    In submitting content (including TrueRep Remarks), you represent that you will not:

    • Be unlawful, harmful, threatening, abusive, harassing, tortious, indecent, defamatory, vulgar, profane, obscene, libelous, hateful or otherwise objectionable;
    • Violate any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;
    • Contain material that is illegal, or that violates any federal, state or local law or regulation;
    • Publicize other people's private information, including other people's names, personal phone numbers and email addresses;
    • Include information that you do not have the right to disclose or make available under any law or under contractual or fiduciary relationships (such as insider information, or proprietary and confidential information);
    • Be commercial in nature, including but not limited to spam, surveys, contests, pyramid schemes or other advertising materials; or
    • Contain material that is not in English; each as determined in our sole discretion.
    • We may use, post or refuse to post, disable from view, or remove any content (including any TrueRep Remark) in our sole discretion. We do not undertake to review user-gernated sontent (including any TrueRep Remark) before it is posted online. We are not obligated to return any user-generated content to you under any circumstances.
  5. Misuse.

    In the event that TrueRep suspects that the TrueRep service has been misused, we will contact law enforcement agencies or other third parties (as appropriate) and will provide them with all data needed to conduct an investigation. You consent to the provision of this information for such investigative purposes. You further agree to fully cooperate with all audits of our customers and our systems generally. TrueRep systems and services may not be electronically accessed by automated programs or other systems without prior authorization. TrueRep reserves the right to cancel or not offer its service to any user that it deems is inappropriately using its services.
  6. Fees and Refund Policy.

    Fees for use of the TrueRep Service are posted on the various search pages. You agree to pay the fees associated with your use of the TrueRep Service by providing us with a valid credit card. You hereby certify that you are an authorized user of the credit card. You understand that we take credit card fraud and non-payment very seriously, and we may work with law enforcement agencies and private parties to address these issues if they occur. We further reserve the right to suspend service to any delinquent account without notice. If you have questions about our fees, please contact us before you complete any search. You are responsible for (and must pay for) all use of our services made by individuals using your account. If you suspect that unauthorized use of your account is taking place, you must notify us immediately. TrueRep will use reasonable efforts to deliver the services to its customers; provided, however, customer accepts the TrueRep Service "AS IS". All purchases are final with no refunds.
  7. Disclaimer Of Warranties.

    TRUEREP HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES REGARDING THE PERFORMANCE OF THE SERVICE, INCLUDING (WITHOUT LIMITATION) ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ADDITIONALLY, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING (WITHOUT LIMITATION) ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR ANY OTHER CLAIMS OF YOURS OR THIRD PARTIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME ALL RISKS ASSOCIATED WITH THE USE OF THE TRUEREP SERVICE.
  8. Indemnification.

    You agree that you shall indemnify and hold harmless TrueRep, its officers, directors, employees, affiliates and agents, and all entities that have contributed to the services against any and all direct or indirect losses, claims, demands, expenses (including attorneys' fees) or liabilities of whatever nature or kind arising in any way out of your use of the TrueRep Service. We will promptly notify you of any such claim.
  9. Communication.

    TrueRep primarily uses email to communicate with its customers. All purchase receipts, confirmation notices, and welcome messages are delivered through electronic communications. TrueRep may periodically communicate service and other suitable updates with its customers via email.
  10. Term.

    The term of this Agreement shall begin on the day that you agree to these terms and shall continue until terminated by either of us upon notice, which may be given by email. Any provision of this Agreement which in accordance with its terms is intended to survive the termination of the Agreement shall survive such termination.
  11. Waiver of Class Action and Jury Trial and Consent to Binding Arbitration. In any legal proceeding relating to your use of the TrueRep Service, you agree to waive any right you may have to participate in any class, group, or representative proceeding and to waive any right you may have to a trial by jury. Any claim, controversy, or dispute that arises under or relates to your use of the Intelius databases shall be referred by the aggrieved party to binding arbitration under the Commercial Rules of the American Arbitration Association.
  12. Other Terms.

    This Agreement shall be governed by Washington law. Failure by either of us to insist on the strict performance of any of the terms and conditions of this Agreement in one or more cases shall not be considered a waiver or relinquishment for the future of any such term or condition or of any other term or condition. The terms and conditions set forth here constitute our entire agreement, and any additional or different terms or conditions set forth in any other document, including without limitation any purchase order, shall be of no effect.